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HouseMaster® — Trusted Home
Inspection Experts

Independent inspections for home buyers and sellers.
A HouseMaster inspector is holding a green clipboard.

About HouseMaster

HouseMaster delivers more than an inspection report. Also enjoy a limited reimbursement guarantee, utility and service connection assistance, exclusive discounts on home improvement, and a digital platform to manage your home—all as part of your inspection experience.

The HouseMaster Difference

HouseMaster provides independent, third-party evaluation of the condition of the major elements of a home—giving homebuyers and sellers the ability to make informed real estate decisions. Our home inspections include evaluation of all visible and accessible interior and exterior elements, from plumbing and electrical systems to roofing and siding.

HouseMaster delivers convenient scheduling and responsive customer service to more than 300 locations in the U.S. and Canada, as well as:

  • Limited Repair Reimbursement Guarantee.
  • NIBI-trained inspectors.
  • Exclusive Inspection Resource Guide.
  • Referral liability protection.
  • Homeowner resources and savings.
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The HouseMaster Difference
An HMS technician inspecting a shower drain in a tiled bathroom.

Customer Reviews

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  • J

    Chris went above and beyond on the inspection and the customer presentation of the report. Answered all questions and helped explain things in laymen terms! 100% will use him again!

    Joshua Hice
    ★★★★★
  • J

    Shelby was extremely thorough and answered all the questions I had during the inspection and in the report. I would highly recommend using HouseMaster for any home inspection needs.

    Jenna Beers
    ★★★★★
  • D

    As a REALTOR®, I truly appreciate professionals who take great care of my clients, and Will and Jane with HouseMaster Home Inspections did exactly that! I first met them when they stopped by an open house I hosted in Richmond. We connected immediately—they were professional, friendly, and so easy to talk to. When my buyers, Anna and Mo, needed an independent inspection for their new construction home, I was happy to recommend them. From scheduling through follow-up, the communication was excellent. Jane coordinated directly with my buyers and kept me included so everyone stayed informed. Will confirmed with all of us the day before, arrived early, and was ready to get to work! We received a thorough, detailed report in less than 24 hours. Will’s knowledge and attention to detail were evident, and the report was clearly written and easy to follow. When I called with questions afterward, he answered on the first call and took the time to explain his findings. He made me feel that my questions mattered and that he valued my time. My buyers were equally appreciative. The inspection gave them valuable insight into their new home and added confidence as they moved toward closing. Will and Jane offer the combination of professionalism, warmth, responsiveness, and affordability that makes a real difference. They’ve earned my trust, and I look forward to recommending HouseMaster to many more clients. Thank you both for such a wonderful experience!

    Denny Humphrey
    ★★★★★
  • C

    As a Realtor, I’ve worked with Jay on multiple inspections, and he is always such a pleasure to work with. Scheduling is easy, he’s very personable, and he does a great job explaining his findings in a way that’s clear and easy for my clients to understand without making things feel overwhelming. I also really love the app my clients receive afterward. It gives them a great place to keep track of the home, maintenance items, and ongoing upkeep, and it’s nice to have everything organized. Jay is professional, knowledgeable, easy to communicate with, and someone I’m always happy to recommend to my clients.

    Christy Adams
    ★★★★★
  • B

    A thorough examination of homes and clear explanation of their services and the work performed.

    Brent Baker- eXp
    ★★★★★
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The Neighborly Done Right Promise® delivered by HouseMaster®, a proud Neighborly company.

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Service You Can Trust!

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  • Our Limited Reimbursement Guarantee is straightforward: If any element of your home that our home inspector deems satisfactory fails within 90 days, we’ll reimburse you for the repair.

    *Not available in all areas. Terms and conditions apply.

  • HouseMaster Connects is your single source for connecting all your home services — from researching services for your new address, to figuring out the logistics in connecting your new services, we’ve got you covered.

  • Through an online marketplace, HouseMaster customers gain access to special offers from retailers, Neighborly service providers, and more.

  • HouseMaster Cloud is your source for your inspection report and accompanying images. We also have a repair list generator and repair calculator, making it easier to prioritize and budget for your home.

An HMS inspector speaking with a group of people on a home porch.

It’s Not Done, Until It’s Done Right

Neighborly is a family of home service brands, all committed to delivering outstanding service. Our service professionals operate under a straightforward guarantee powerful principal: If it’s not done right, we’ll make it right.

We understand home maintenance and repairs can be stressful. That’s why we take pride in providing exceptional service—and stand behind it with the Neighborly Done Right Promise®. It’s our commitment to delivering peace of mind, every time.

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It’s Not Done, Until It’s Done Right
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Find Local Help Near You

Let us know how we can help you today.

Call us at (855) 217-8437
Neighborly Local Service Technician Team.