Dustin was friendly and very professional. Answered all my questions and included his recommendations, which was very helpful.

Leslie O'Brien

This was the third consecutive year for our HVAC annual maintenance using Aire Serv of Greater Victoria. We could not be more pleased. Merik Hoenhous was exceptionally professional. He examined the comments from last years invoice and performed a thorough maintenace on each of the three major components. We found him very articulate in his explantions and listened to any additional information we provided. Merik asked for permission to make additional replacements of two capacitors. He explained how they functioned properly, what state the old ones needing replacement were at and the expected problems that they posed. All the work, both the routine maintenance and replacements were performed efficiently and in a flawlessly competent manner. Well done. On his reccommendation we are going to have the furnace blower cleaned immediately. Kind regards, Bill Kunze & Patricia Horlor

Bill Kunze

I have hired Aire serv for HVAC issues several times because they are an excellent company to work with. When I say HVAC issues, that means to clean up problems which other HVAC companies couldn't fix or created. If I had known of Air Serv from the start, I would have hired them on the spot. If possible, I would give them 10 stars out of 5. The reason I would recommend them is for the following reasons. This company runs like a well oiled machine. The office staff is good at communicating and answering questions when needed and always returns your calls They are polite and courtesy. If there is a problem that others have told you is unsolvable, Nick from Aire Serv will come over and lay out solutions and options to fix the issue. He will conduct comprehensive tests to verify that everything is correct. Then he will guide his workers like Kevin, Dennis, and Cameron to implement the solution that he came up with. These workers are very knowledgeable, clean, and polite. They take so much pride in their work that they forget to take a break and eat. While they are correcting the issues caused by others, if they find another problem that may be dangerous, they fix it; for example pipe is loose and not supported well, leak in the exhaust pipe, etc. At the end of their work day they cleanup flawlessly. I am embarrassed to say that they left the work work area in cleaner and better shape than before the job was started. Also, these workers know every single thing about the HVAC system, and what each component does. The reason I am saying this is becauseI have come across other companies previous to this company that thought the motherboard, thermostat, etc were bad, which was incorrect diagnosis. When you describe to these workers the issue, they know exactly where the issue is and fix it. Raj

Balraj S.

Levi was very knowledgeable and courteous.

Hayley Bowes

Had Essential Air do my annual heat pump maintenance. The technician, Levi, was amazing!! He was knowledgeable, very generous with maintenance information and tips, personable, and on time. I couldn’t be happier! Thank you, Levi!

Laura Peratino